COVID-19 UPDATE FOR COLONIAL ACRES STORE FRONT AND WEBSITE   [Read More..]

Home > COVID-19 UPDATE FOR COLONIAL ACRES STORE FRONT AND WEBSITE

ATTENTION!

Colonial Acres Coins store in Kitchener is available for BUYING and SELLING Monday to Friday 9:30am to 4:30pm (No Saturday hours yet).
Please ring the doorbell beside the front door when you arrive and we will help you. Alternatively, we still have Kitchener curbside window pickup as well if you prefer.
Store Hours: 9:30am to 4:30pm Monday to Friday

  • If you placed an order for curbside pickup, please do not come to the store until you have received an email stating that your order is ready for pick up.
  • There may be delays in order processing times
  • Please do not pick up your order if you are experiencing or have recently had flu-like symptoms.

Phones will continue to be answered from 10 am to 3 pm EST, Monday to Friday. Please note that we have limited staff answering phone calls from home, so your patience is appreciated.


OUR WEBSITE IS STILL OPEN and you can place an order online.
We are STILL SHIPPING orders at this time.
(Please expect shipping delays 7+ business days, as we are operating with limited staff)

Due to Canada Post and FedEx no longer offering signatures on delivery, orders that are valued at $1000 and above will only be shipped to the nearest post office. You will receive a notice that indicated where to pick up your package. This is to ensure the safety of your package.

We appreciate your continuing cooperation and support during these challenging times. Please continue to monitor this page for current updates regarding Colonial Acres Coins during the COVID-19 outbreak.

We wish you all good health and be safe!

- From The Staff At Colonial Acres Coins



ATTENTION!

COLONIAL ACRES COINS STORE FRONT IN KITCHENER IS AVAILABLE FOR CURBSIDE SERVICE ONLY. CURBSIDE PICK-UP SERVICE IS AVAILABLE 9:30AM TO 4:30PM MONDAY TO FRIDAY. OUR STOREFRONT IS CURRENTLY CLOSED AND WILL REMAIN SO UNTIL FURTHER NOTICE.


OUR WEBSITE IS STILL OPEN
AND YOU CAN PLACE AN ORDER ONLINE. WE ARE STILL SHIPPING ORDERS AT THIS TIME (PLEASE EXPECT PROCESSING AND SHIPPING DELAYS 10-15 BUSINESS DAYS, AS WE ARE OPERATING WITH LIMITED STAFF). OUR STOREFRONT IS CURRENTLY CLOSED.

CURBSIDE PICK-UP IS AVAILABLE FOR PICK UP ORDERS FROM 9:30AM TO 4:30PM MONDAY TO FRIDAY. PLEASE DO NOT COME TO THE STORE UNTIL YOU HAVE RECEIVED AN EMAIL STATING THAT YOUR ORDER IS READY FOR PICK UP. PLEASE EXPECT DELAYS IN ORDER PROCESSING TIMES. PLEASE DO NOT PICK UP YOUR ORDER IF YOU ARE EXPERIENCING OR HAVE RECENTLY HAD FLU-LIKE SYMPTOMS.

DUE TO CANADA POST AND FEDEX NO LONGER OFFERING SIGNATURES ON DELIVERY, ORDERS THAT ARE VALUED AT $1000.00 AND ABOVE WILL ONLY BE SHIPPED TO THE NEAREST POST OFFICE - YOU WILL RECEIVE A NOTICE THAT INDICATES WHERE TO PICK UP YOUR PACKAGE. THIS IS TO ENSURE THE SAFETY OF YOUR PACKAGE.

PHONES WILL CONTINUED TO BE ANSWERED FROM 10AM TO 3PM MONDAY TO FRIDAY. PLEASE NOTE THAT WE HAVE LIMITED STAFF ANSWERING PHONE CALLS FROM HOME, SO YOUR PATIENCE IS APPRECIATED.

WE APPRECIATE YOUR CONTINUING COOPERATION AND SUPPORT DURING THESE CHALLENGING TIMES.

PLEASE CONTINUE TO MONITOR THIS PAGE FOR CURRENT UPDATES REGARDING COLONIAL ACRES COINS DURING THE COVID-19 OUTBREAK.

GOOD HEALTH AND BE SAFE




- FROM THE STAFF AT COLONIAL ACRES COINS