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Shipping and Returns
How much is my shipping?
  We offer Free Shipping for all orders with a subtotal over $600 within Canada only. Some restrictions apply**.
Ontario and Quebec:
  • Orders Under $100 - $12.00 + tax
  • Orders Over $100 - $9.50 + tax
National Orders (NL, NS, NB, PE, MB, SK, AB, BC, NT, YT, NU)
  • Orders Under $100 - $15.00 + tax
  • Orders Over $100 - $12.00 + tax

United States:
  • Orders Under $100 - $24.00
  • Orders Over $100 - $19.00

International Shipping
  • Minimum Purchase of $50.00, Maximum Credit Card Order of $200.00(all orders over $200 must be paid by international Money Order or Western Union)
  • Minimum shipping cost for International Orders is $60.00. Oversized or heavy orders may incur an additional shipping cost. We will contact you with any additional shipping costs.
** Some items may have an additional heavy shipping fee, bulky shipping fee, or shipping an handling fee. Additional fees will be noted on the product. Please check product descriptions carefully. These fees are in addition the usual shipping cost. Where an order has reached the $600 subtotal, the additional fee will still apply. **
What are your shipping times?
  • Within Canada: Orders within Canada typically take 2 weeks (7-10 business days) from the time of ordering.
  • Within the United States: Orders to the mainland United States may take 3-4 weeks from time of ordering.
  • Internationally:
    Express Post: 10-15 Business Days
    Air Parcel: 2-4 weeks delivery
    Surface Parcel: 4-8 weeks delivery (Australia/New Zealand can take up to 12 weeks)
    ** Please note that if your order contains any "Pre-Order" items, your order will have delayed shipping times ***
  • Local Pickup: You will be contacted within 3-4 business days of placement of your order via email or telephone to notify you that your order is ready for pick up. Please wait for us to contact you before coming to pick up your order.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
How do I return an item?

All items are guaranteed authentic and as described on the website. If there is an error with the product on your purchase or a damaged item, please contact us at [email protected] within 14 days of delivery. We will take responsibility for items that are incorrect or damaged. We will replace where possible or refund the amount of the item(s) upon return. We do not accept returns on products that have been opened and/or (in the case of precious metal products), their surfaces handled. 

We do not accept returns on any bullion products or sale items. Colonial Acres Coins can not be held responsible for bullion items that have small "dings" or milk spots as these are typical of all bullion products. Items that are described as damaged in the product description will not be accepted as a return and are considered to be sold as is. 

Please read all product information carefully before placing an order. We will accept returns on products that are not final sale items for any other reason up to 14 days after receipt of the product, however a 5% restocking fee may apply for certain products, and return shipping costs will be up to the discretion of the consumer. Returned items must be complete and in their original unopened holders with a copy of the original invoice. Any items altered from their original shipping state will not be accepted for return. We do not accept returns after 14 days of delivery date of the parcel. We do not refund original shipping costs. Colonial Acres Coins cannot be held responsible for returned packages that arrive at our store damaged. Please ensure that your items are securely packaged before sending your package for return.


* Products purchased during special sales (Blowout Sale, Unique Sale, Deals on Decimal etc) are considered Final and are non-refundable, non-exchangeable, except where there is an error with the listing, the item is damaged in a way that is not already described in the product description and product image, or the wrong item was sent in error. All products are sold as is and are final sale. Please contact Colonial Acres with any issues regarding these sale items. Please ensure that the picture and product description have been thoroughly examined before purchasing.* In some cases, the picture may not be exactly as the product that you will receive (example, it is a stock photo), so it is important to read the product description.

Royal Canadian Mint Discount Centre

All products in the Royal Canadian Mint Discount Centre are impaired in some way. Please click into the product to see the full description, which will include any damage or imperfections that the product may have. All Royal Canadian Mint Discount Centre products are final sale. Colonial Acres will accept no refunds or returns on these products, unless the product was not as described or the wrong product was received in error. Please read the descriptions carefully.