Colonial
Acres Coins Ltd. Customer Privacy and Personal Information Policy
Colonial
Acres Coins Ltd is committed to protecting the privacy and security of your personal
information obtained by reason of your customer relationship with Colonial Acres Coins
Ltd. This policy shall explain the types of personal information that we collect from our
customers, how it is used, and the steps we take to ensure your personal information is
handled appropriately.
The
policies and practices outlined here have been designed to comply with the new Personal
Information Protection and Electronic Documents Act (PIPEDA) and other existing provincial
privacy acts.
1.
Colonial Acres Coins Ltd collects only the personal information that is required to
provide you with products and services. This personal information will include such things
as your name, contact information (mailing address, telephone number, and email address)
and credit card number. The following are examples of pertinent uses of personal
information that our customers provide us:
- To
understand the needs of our customers
- To examine the
suitability of our products and services that correlate to an individual customer’s
needs
- Providing products
and services requested by a customer, and to report back to that customer on any current,
previous, or future transactions
- To establish, manage, and offer products and services that may
meet an individual customer’s needs now or in the future
- To provide
customers with ongoing sales service and customer support, and protection against
potential error
- To enable general
communication between Colonial Acres Coins Ltd and our customers
To meet our company’s legal obligations and requirements under the new Personal
Information Protection and Electronic Documents Act (PIPEDA) and other existing federal
and provincial legislation
2. Colonial Acres Coins Ltd does not
sell, lend, share, or disclose personal information to any outside persons, agencies, or
organizations for any reason whatsoever. Please note that we may be required by law to
disclose relevant personal information if requested under a valid Court Order or by an
Officer of the Peace.
3.
Colonial Acres Coins Ltd shall obtain your express consent (verbally, in writing, or by
electronic document) to collect and use sensitive personal information, such as personal
financial information.
4.
Colonial Acres Coins Ltd shall use implied consent to collect and use your personal
information if any one of the following conditions applies:
- You are an
existing customer
- Express
consent has previously been given
- The
purpose of using your personal information is reasonably apparent to you.
5. Colonial Acres Coins Ltd will keep
personal information in our records for as long as it is reasonably necessary for the
purposes described above, even if you cease to be an active customer. If we are required
to maintain records of personal information for certain periods of time under provincial
and federal laws, then we must comply with those laws and regulations, irrespective of any
express or implied time limits set forth in this privacy policy.
6. All information that you provide to
us at any time shall be true and complete, and you will not withhold any material
information.
7. We may use any references which you
provide to verify information that you give to us. You further authorize any person whom
you give as a reference to provide and/or verify any such information that you give us.
8. If any personal information changes
or becomes out-of-date, you will inform us as quickly as possible so that we may update
our records. You may contact us in writing to access your personal information that we
have on file, for the purposes of amendment or review.
9. Colonial Acres Coins Ltd’s
privacy policy shall be available for viewing online at all times at http://www.colonialacres.com If you have any
concerns or complaints regarding Colonial Acres Coins Ltd’s privacy policy, you may
contact us in writing at any time. We will respond to all inquiries promptly. Please email
us at privacy@colonialacres.com with your comments,
or send any mail correspondence to the following address:
Chief Privacy Officer
c/o Colonial Acres Coins Ltd
300 Victoria Street North, Suite #7
Kitchener, Ontario
CANADA N2H 6R9
Your Rights to Refuse or
Withdraw Consent:
Notwithstanding any legal or
contractual obligations, you can refuse to consent to our collection or use of information
about you. You may also withdraw your consent to our further collection and use of
information about you at any time in the future, providing that you give us reasonable
notice in writing. If you refuse or withdraw your consent, please be advised that we may
not be able to provide you with certain products or services, which might be of value to
you. Our ability to communicate with you will be severely diminished, which will likely
result in a detrimental effect or our ability to provide top-quality service to you. |
