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We invite
you to contact us with all your numismatic needs. Our knowledgeable
staff is ready to assist you with any questions or requests
you may have!
Have
you placed an online order with us? Click
here to check your order status
| Store
Mailing Address: |
Telephone,
Fax & Email: |
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Colonial
Acres
300 Victoria St North - Suite #7
Kitchener, Ontario
N2H 6R9 CANADA
For text directions from Toronto, London, Elmira, Stratford and Guelph click here.
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Toll Free:
1-888-255-4565
For
orders only please!!
Local: (519) 579-9048
Fax: (519) 579-0532
Sales:
sales@colonialacres.com
Help and Info: help@colonialacres.com
Ebay Inquires: ebay@colonialacres.com
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Click map to get directions to our store then click "From Here" in Google Maps,
to find us from your location.
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| Hours
of Operation: |
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Mon - Fri:
10am-5pm EST
Saturday: 10am-3pm EST
Sunday: CLOSED
We will be closed for the following holiday's in 2010:
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New Year's Day - January 1, 2010
Family Day - February 15, 2010
Good Friday - April 2, 2010
Saturday April 17, 2010
Saturday May 22, 2010
Victoria Day - May 24, 2010
Friday July 2, 2010
Saturday July 3, 2010
Saturday July 31, 2010
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Civic Holiday - August 2, 2010
Saturday September 4, 2010
Labour Day - September 6, 2010
Saturday October 9, 2010
Thanksgiving - October 11, 2010
Christmas Day - December 25, 2010
Boxing Day - December 26, 2010
Monday December 27, 2010
Saturday January 1, 2011
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Other
Information:
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Our full time staff is here to assist you:
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Todd Sandham: Store Manager, Senior Appraiser.
E-mail: tsandham@colonialacres.com
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Kirk Parsons: Customer Service Rep., Wholesale Liaison, Bullion
E-Mail: kirk@colonialacres.com
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Wendy Sandham: eBay Manager, Customer Service Rep.
E-Mail: wendy@colonialacres.com
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Steve Bell: Assistant Manager, Director of Paper Money
E-Mail: sbell@colonialacres.com
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Victoria Schickler: Head of Shipping Department
E-Mail: vschickler@colonialacres.com
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Trevor Bishop: Webmaster
E-Mail: tbishop@colonialacres.com
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Teneshia Phillips: eBay Assistant Manager, Inventory Specialist
E-Mail: tphillips@colonialacres.com
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Steve Hague: Coin Appraiser, Inventory Specialist
E-Mail: s_hague@colonialacres.com
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Adam Brooks: Customer Service Rep.
E-Mail: coins@colonialacres.com
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Jake Bertrand: Customer Service Rep., Bullion
E-Mail: jbertrand@colonialacres.com
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Amy Lee: Customer Serivce Rep., Jewellery Appraiser
E-Mail: astecyklee@colonialacres.com
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Candice Zehr: Customer Service Rep., Inventory Specialist
E-Mail: czehr@colonialacres.com
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Alicia Sylvest: Customer Serivce Rep., Inventory Specialist
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Judy Pitts: Inventory Specialist
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If you would like to check the status of an order you placed online with us, simply fill out the form below.
Please make sure to include your first and last name along with your email and reference number. One of our customer service
representatives will email you back in 24-48 hours. We cannot look up an order without your reference number, so be sure to
include it!
**Attention: In order to cut down excessive emails and to speed up the processing time for your order please only use the
order status if your order seems to be overdue.**
If you think there might be a problem with your order, please email or call us
at 1-888-255-4565. Please Note that orders that have not paid for Priority Service generally take 2 weeks within Canada, and to
the United states approximately 3-4 weeks. Thanks for your cooperation!
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